Terms

Phase	Scope	Fee
Phase 01	Understand the current path — 3 weeks	$13,200
Phase 02	Design the new path — 4 weeks	$21,600
Phase 03	Hand it over — 3 weeks	$13,200
Total	Fixed fee, ten weeks	$48,000

Invoice	Trigger	Amount
1 of 3	On countersignature, due Net 15	$16,000
2 of 3	On delivery of the findings memo	$16,000
3 of 3	On final review and handover	$16,000

Fernhollow provides one decision-maker — Nora Fenwick or a named delegate — available for a 30-minute call each week.
Six interview participants are made available within the first two weeks. Delays here move the timeline, not the fee.
Both design workshops have the whole wholesale team present. A workshop with partial attendance will be rescheduled rather than run.
Access to twelve months of enquiry and order data is provided in week one, in any format.
Documentation is created in Fernhollow’s existing tools. If you have none, we will recommend one and the choice is yours.
The fee is fixed for the scope in this document. Additional scope is quoted separately and never assumed.
Either party may end the engagement with two weeks’ written notice. You pay for work completed to that date and keep everything delivered.
All deliverables become Fernhollow’s property on final payment. We may describe the engagement in general terms unless you ask us not to.

For Brightloom Studio LLC

Elias Fenn, Principal
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For Fernhollow Coffee Co.

Nora Fenwick, Operations Director
Date