Brightloom CS workshop
Running Better Customer Calls
Three habits, nine slides, three exercises. You keep the deck as a handout.
0135 min
The opening question
Why the first sixty seconds decides the call
0230 min
Silence as a tool
Getting the second, truer sentence
0330 min
Closing the loop
Ending with who does what, by when
Facilitated by Priya Wendt · Thu Aug 6 2026, 13:00–14:40 ET