What changes in Q3

Five commitments, each with a name on it.

ChangeOwnerStarts
Targets are set from the trailing three-month median, not the best monthMara ChenQ3 planning, Jul 31
SOC 2 Type II gets a fixed date and a weekly slot in the leadership reviewDevon OkaforAug 3
Churn has a named owner who reports it in the Monday meetingPriya WendtImmediately
No engineer both rebuilds a system and carries support in the same weekDevon OkaforAug 3
Customer-affecting bugs get a written note from us within 24 hours, every timePriya WendtImmediately

We will read this table out at the Q3 retro and mark each line kept or dropped.