Next quarter
What we are both signing up to.
All twelve locations live by Oct 6Two per week from Sep 1, in the order Nadia sets. Ours to deliver.
Group fill rate at 90%From 88% in the pilot sites, measured across all twelve once live.
Front-desk adoption above 90%Requires one 30-minute training per site — yours to schedule, ours to run.
Security review complete by Sep 15Blocked on one thing: a named security owner from your side.
Zero repeat SMS incidentsOur commitment. If it happens again you hear it from us first.