Pre-call dossier

Pilot scope & pricing — Corville Logistics

Thu 30 Jul 2026, 10:30–11:00 ETVideo · 30 minPriya Raman VP OperationsPrepared by Devon Okafor

Who they are

PR

Priya Raman

VP Operations, Corville Logistics · 4 yrs

Owns dispatch, hub staffing, and the vendor budget. Came up through operations at a regional 3PL, so she reads implementation plans closely and distrusts vague timelines.

  • CompanyCorville Logistics — regional freight, 1,100 staff, 9 hubs
  • Reports toCOO Alan Beaufort
  • Buying roleEconomic buyer under $150k; Alan signs above
  • Cares aboutOvertime spend, hub-to-hub handoff time
  • StyleDirect, numbers first, ends calls early when satisfied

Recent news

  • Corville opens a Kansas City hub — its first outside the Southeast. Staffing 40 roles by October.
  • Named a preferred carrier by two grocery chains; volume guidance raised 12% for H2.
  • Priya spoke on a logistics podcast about “scheduling being the last manual system we own”.
  • Hired a Director of Workforce Planning — a new role reporting to Priya.

Email history — three exchanges

  1. Intro via Sam Ortega. She replied same day: “Send something short.”
  2. Pricing questions — asked for per-hub rather than per-seat pricing, and whether pilot fees credit toward year one.
  3. We proposed a 6-week pilot at the Asheville hub. No reply yet.

Open threads

  • Pilot scope question from Jun 18 is still unanswered by us.She asked which hub and who staffs it. Answer in the first two minutes.
  • Per-hub pricing model not yet confirmed in writing.Finance approved $2,400 per hub per month. Say it plainly.
  • Security review contact never named.Ask who owns vendor security so we can start in parallel.

Five talking points

  1. Answer the June question first: Asheville hub, six weeks, their dispatch lead plus our CSM two hours a week.Do not open with a recap. She has read it.
  2. Per-hub pricing, stated as a number: $2,400 per hub per month, pilot fees credited in full against year one.
  3. Kansas City is the wedge — a new hub is the cheapest place to start a new system.Congratulate, then connect: no legacy habits to unlearn there.
  4. Overtime is her metric: comparable operators cut handoff overtime 18% in the first quarter.
  5. Close on one thing: a named security contact and a date for the pilot kickoff.