Brightloom AI scheduling for clinic groups
brightloom.dev
“If the phone rings during check-in, somebody loses.” Office manager, 9-location primary care group — and every clinic operations director we have met since.

How Brightloom fixes it

  1. Cancellations refill themselves

    Brightloom sees the cancellation in your PMS within a minute, offers the slot to the right waitlisted patient, and books whoever replies first.

  2. Nobody calls a waitlist again

    No outbound dialling during check-in. Offers go by text, expire in twenty minutes, and pass down your ranked list automatically.

  3. Your rules, provably followed

    Clinical urgency, provider match, and no-contact hours are set per site. Every offer is logged with a timestamp and a reply.

31%of cancelled slots recovered, automatically
“It gave us our mornings back. Nobody here calls a waitlist any more, and I did not have to hire for it.”Joanna Mireles, Director of Operations, Lakeshore Medical Partners · 14 clinics

From $299per location, per month · includes PMS integration, onboarding, training, and a named CSM. No setup fee.

Next step: a 20-minute working session with your front-desk lead.

We look at one week of your real cancellations and tell you how many were recoverable. No slides, and no obligation after it.

Priya Wendt · priya@brightloom.devAsheville, N.C.